Terms of Service

Last updated: April 17, 2025

These Terms of Service ("Terms") govern your use of our website, services, and communications. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to misuse the content, interfere with the operation of our services, or attempt to access data or accounts you are not authorized to use.

2. Medical Disclaimer

The information provided on this website is for general informational purposes only and does not constitute veterinary advice. For any health concerns about your pet, please consult directly with a licensed veterinarian at our clinic.

3. Appointments and Payments

Appointments may be requested via our website or by contacting our office directly.

4. User Content and Communication

If you provide us with reviews, testimonials, or other content, you grant Dr. Pet Daddy the right to use that content in marketing and promotional materials unless otherwise requested.

5. SMS Communications

SMS for Consent Communication

When you opt in to receive SMS messages from Dr. Pet Daddy, you consent to receive text messages related to:

  • Appointment confirmations and reminders

  • Health updates or follow-up on your pet's condition

  • Communication regarding prescriptions or treatments

  • General service updates from our clinic

We do not share phone numbers obtained through SMS consent with third parties for marketing purposes.

Types of Messages You May Receive

Example:
"Hello, thank you for contacting Dr. Pet Daddy! Your appointment is scheduled for tomorrow at 10:30 AM. Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit www.drpetdaddy.com/terms."

Message Frequency

We may send approximately 50 to 500 messages per day across all users, depending on appointment volume and communication needs.

Fees

Standard message and data rates may apply. These charges are determined by your mobile carrier and may vary depending on your plan and location.

Opt-In

You opt in to our SMS communications by explicitly checking the consent box on our forms via the website or in-office.

Opt-Out

To opt out of receiving text messages from Dr. Pet Daddy, reply STOP to any SMS message. Once opted out, you will no longer receive SMS communications. You may opt back in at any time by replying START.

Help and Support

For assistance, contact at:
hello@drpetdaddy.com
(718) 204-2462

Standard Messaging Disclosure

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to opt out

  • Text HELP for assistance

  • Visit our Privacy Policy and Terms of Service for more information

6. Intellectual Property

All content, trademarks, and intellectual property on our website are the property of Dr. Pet Daddy and may not be reproduced or used without written permission.

7. Limitation of Liability

Dr. Pet Daddy shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or services.

8. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes indicates your acceptance of the new Terms.

9. Contact Us

For questions about these Terms or your SMS preferences, please contact us at:

hello@drpetdday.com
(718) 204-2462